The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 722: 2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

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Retaining Happy Customers and Being Honest About Product Market Fit

This chapter discusses the significance of retaining happy customers for growth, using the example of Fast, a company that experienced growth through their net revenue retention rate. The importance of honest communication about product market fit is also highlighted.

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