3min chapter

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving cover image

405: New York Times and Wall Street Journal bestselling author, Rich Horwath — How to Develop Your Strategic Fitness

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

CHAPTER

Developing a System for Competitive Advantage

The speakers emphasize the significance of creating a system that is hard to imitate and delivers value for customers. They illustrate this idea with a healthcare organization in the technology industry that expanded their offerings to include apps, a phone number, a website, and partnerships with advocacy groups to provide comprehensive patient care.

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