Chatbots Are Repeating Social Media’s Harms w/ Nitasha Tiku
Tech Won't Save Us
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The Double-Edged Sword of Chatbots
This chapter explores the dangers posed by chatbots in sensitive areas like mental health and addiction, where harmful advice can lead to dangerous behaviors. It critiques the technology's focus on engagement at the expense of user well-being, calling for more rigorous research and ethical considerations. The conversation emphasizes the need for accountability from tech companies, especially concerning their impact on vulnerable populations and the nuances of AI interactions.
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