Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#179 HVAC, Plumbing & Electrical SOPs: Multi-Touchpoint Strategies for Business

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

Importance of Accountability in Business Operations

This chapter emphasizes the critical role of accountability in business, particularly within human resources and accounting departments. It discusses the need for structured processes and measurable targets to mitigate risks and ensure compliance, especially as businesses scale. Personal anecdotes illustrate the potential consequences of inadequate oversight, highlighting the importance of regular financial audits and the awareness of personal liabilities tied to payroll and compliance issues.

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