Erin Meyer: The Culture Map
Erin Meyer, a professor at INSEAD, teaches us how to influence cross-culturally. Erin is the author of the bestselling book The Culture Map: Breaking Through the Invisible Boundaries of Global Business*.
Key Points
- It’s more helpful to know how cultures compare to one another on specific issues than it is to just describe a specific culture.
- Different cultures have signals that mean different things.
- Historically homogenous cultures tend to be less explicit in their communication styles, with much more communication implied.
- Americans tend to be very direct except when giving negative feedback, and many people from other cultures find this confusing.
- Remember to: be curious, be humble, listen before you speak, and learn before you teach.
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