
Ep 25: Intercom Co-Founder Des Traynor on Building Winning AI Strategy and Where We Are in the AI Adoption Curve
Unsupervised Learning
The Future of AI in Customer Support Automation
In this chapter, they discuss the potential future of AI in handling customer support queries. They talk about the varying automatability across different verticals, challenges in automating support queries beyond text responses, and different approaches to solve the problem.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.