4min chapter

The Renegade Lawyer Podcast cover image

No. B.S. Time Management - Ben Glass and Dan Kennedy - an inside look at their new book

The Renegade Lawyer Podcast

CHAPTER

Challenges in Scaling Business through Customer Service

This chapter explores the obstacles businesses encounter while scaling, particularly due to insufficient customer service capabilities. It highlights real-world examples, including restaurant chains and a dental chain, that grapple with staffing issues limiting their growth potential.

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