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How to Build a Billion Dollar Outbound Sales Team w/ Carrie Bosworth (SVP Sales, Checkr)

The Science of Scaling

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Evolving Ideal Customer Profiles and Sales Segmentation Strategies

This chapter explores the complexities involved in defining Ideal Customer Profiles (ICP) for outbound sales teams, focusing on the significance of customer lifetime value (LTV) over customer acquisition cost (CAC). It also discusses the strategic shifts in sales segmentation during the COVID-19 pandemic, advocating for a more adaptable approach based on account size and industry.

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