Building Trust Through Reliability

Sam Lambert is the CEO of PlanetScale - a cloud database provider.

Sam shares:
- Why dropping the free tier was one of PlanetScale's best decisions. But is not for every startup.
- People solving serious problems appreciate serious content and if you can create meaningful content, that's a big advantage.
- CEOs should be transparent and collaborative but assertive. Don't let your company die while enacting someone else's decision
- Express hard-to-convey-benefits via your customers’ experiences

This episode is brought to you by WorkOS. If you're thinking about selling to enterprise customers, WorkOS can help you add enterprise features like Single Sign On and audit logs.

Links:
- Sam's Twitter
- Sam's LinkedIn
- PlanetScale
- PlanetScale Postgres
- Caching blog post
- Ted Nyman
- Snowflake
- Vitess