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CMAA Conference episode - GCTUK 111

Golf Club Talk UK

00:00

Evolving Leadership in Golf Management

This chapter explores the changing expectations of general managers in the golf industry, focusing on the importance of emotional intelligence and leadership over technical skills. As clubs adapt to younger workforce demands, effective communication and mentorship are highlighted as key components of successful management. The discussion emphasizes the necessity for managers to foster growth opportunities and build relationships with staff and members to enhance engagement and loyalty.

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