THE ED MYLETT SHOW cover image

Words That Win: How Supercommunicators Unlock the Secrets to Connection with Charles Duhigg

THE ED MYLETT SHOW

CHAPTER

Mastering Difficult Conversations

This chapter delves into techniques for navigating challenging conversations, stressing the need for a foundation of truth and self-awareness. It highlights the art of asking questions and active listening to promote understanding, while also exploring the significance of storytelling in reducing judgment during discussions on sensitive topics. The speakers offer insights into managing personal biases and triggers to foster deeper connections in both personal and professional dialogues.

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