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Bob Glazer: Build 4 Capacities for Success

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The Importance of Difficult Conversations

There are so many great templates for feedback. I shared them with my team yesterday. There's something called the the shit sandwich. And we can edit that out if you you know, you need to do that. But where someone starts with they need to have a tough conversation and they start with a compliment and how are you in pleasantries. It just it sets the right tone. People now realize like they're listening, like, Oh, this is an important message,. Not that it's buried in some halfhearted compliments and pleasantries. So what would you tell people who are in leadership positions if they could just do only one thing to start building their teams intellectual capacity? What was what

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