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Ep 436: The Role of Brand in Scaling a Premium DTC Pet Food Company: Insights from Ollie

DTC Podcast

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Integrating Brand and Customer Experience in DTC Pet Food

This chapter explores the critical connection between brand identity and customer experience, focusing on the roles of packaging and unboxing. It highlights the collaboration between marketing and brand teams to create memorable unboxing moments that align with and reinforce the brand's values.

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