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#237 - Chris Voss - How To Negotiate Like An FBI Agent
Modern Wisdom
The Power of Labelling
"Labelling is self-defining. Labelling an emotion or dynamic in the moment." "You want a guarded answer? Do you want an unvarnished answer?" 'I already know how to do that' The most powerful and easiest to learn phrases, according to author David Walliams.
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