13min chapter

The Leader Factor cover image

What Makes a High Performing Team

The Leader Factor

CHAPTER

The Importance of Dependability and Continuous Improvement

This chapter discusses the importance of dependability and accountability in high-performing teams, and highlights the role of continuous improvement in team success. The speakers provide examples of transparent metrics and the Toyota production system to emphasize the significance of these traits. They also discuss the four behaviors of high performing teams and their alignment with psychological safety.

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