Larry O'Toole of Gentle Giant Moving Company Part 2
Grow Your Moving Company
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The Importance of a First Class Crew on a Job
"Here's the way that works. We're not going to pay any guarantee out until claims are settled," he says. "We had a job out to the West Coast and the customer was a multi-repeat, very high end customer." He adds: "The dispatcher couldn't understand why our top crew chief was on this job because he wasn't going to be driving it"
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