2min chapter

Invisible Machines podcast by UX Magazine cover image

In Conversation with Sergio Nouvel

Invisible Machines podcast by UX Magazine

CHAPTER

Web E-Commerce

Mobile is becoming the solution for payments because of technologies that come into mobile, like fingerprint authentication. So it makes sense that given that we are increasingly making payments by mobile that we shop on my mobile too. Every serious e-commerce has their mobile app available. The opportunities of improvement and change are now related to integrating with all our channels. You have to start thinking broadly in terms of what other device can help the customer experience and the purchase process.

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