Driving COE Referrals from 3% to 45%

In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews John Quinn, founder and CEO of Wellnecity. They discuss John's journey from financial services to healthcare, the evolution of Wellnecity data-driven benefits management platform, and the importance of data in transforming healthcare. John shares insights from his consulting experience, the mission of Wellnecity, and the company's approach to hiring and building a strong culture. They also explore client success stories, the significance of fiduciary duty, and the future trends in healthcare, emphasizing the need for convenience and better patient experiences.

Takeaways

💼 John Quinn transitioned from financial services to healthcare due to the inefficiencies he observed in the industry.
 🧠 Wellnecity’s Smart Hub platform integrates data to simplify health plan management.
 🔗 The healthcare system is complex, with many data silos and a lack of interconnectivity.
 📊 John emphasizes the importance of actionable data over traditional reporting methods.
 🎯 Wellnecity’s mission is to help employers deliver affordable health benefits.
 ⚙️ The company focuses on connecting point solutions to enhance health plan performance.
 🤝 Hiring for curiosity and collaboration is crucial for building a strong company culture.
 💪 John advocates for higher quality healthcare to reduce costs.
 💻 The future of healthcare lies in virtual solutions and convenience for patients.
 💡 Wellnecity aims to provide a better patient experience through data-driven insights.

Chapters

00:00 Introduction to Wellnessity and John Quinn

01:55 John's Journey into Healthcare

03:56 Insights from Consulting Experience

06:54 Building Wellnessity: The Origin Story

09:54 Evolution of Wellnessity's Product

13:58 Mission and Vision of Wellnessity

14:55 Company Building and Hiring Practices

17:55 Successes and Lessons Learned

19:54 Client Success Story and Impact

21:20 The Dynamics of Competition in Healthcare

23:05 Fiduciary Duties and Data Utilization

24:37 Ensuring Data Accuracy and Integration

26:40 Proactive Benefits Management for Cost Savings

28:29 Performance Improvement Strategies

30:23 Surprising Insights from Client Engagement

32:46 Building a Mission-Driven Company

35:40 Future Trends in Healthcare

39:26 Enhancing Patient Experience in Healthcare

44:38 Personal Health Practices and Lifestyle Choices

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