Flight Attendants and Pilots: Roles and Responsibilities

The speakers discuss the distinct roles of flight attendants and pilots and emphasize the importance of recognizing their respective safety responsibilities. They also touch on the required training for pilots and flight attendants and highlight the United Announcement as an example of passengers understanding the vital safety role of flight attendants. The chapter concludes by discussing the challenges of negotiations between companies and unions for mechanics and the potential impact of technology on piloting jobs.