FranklinCovey On Leadership with Scott Miller cover image

Nicole Lowenbraun and Maegan Stephens: Adaptive Listening

FranklinCovey On Leadership with Scott Miller

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Revolutionizing Workplace Listening: From Active to Adaptive

This chapter critiques the outdated active listening model from the 1950s and advocates for a more adaptive listening approach. It emphasizes the importance of self-awareness in communication and encourages leaders to balance guidance with empowering team members.

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