
Nicole Lowenbraun and Maegan Stephens: Adaptive Listening
FranklinCovey On Leadership with Scott Miller
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Revolutionizing Workplace Listening: From Active to Adaptive
This chapter critiques the outdated active listening model from the 1950s and advocates for a more adaptive listening approach. It emphasizes the importance of self-awareness in communication and encourages leaders to balance guidance with empowering team members.
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