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11. Building Coffee Beans into an Empire - Fmr CEO Annie Hyman Pratt

The ONE Thing

00:00

I'm Just a Bitch in an Ivory Tower

"I was stunned. If I could have gotten words out, I'm sure I would have fired her on the spot," she says of a boss who called her 'a bitch in an ivory tower' "You get to this point, you've had a track record of success,. which therefore reinforces confidence, ego, call it what you want to call it." The first thing is to recognize they have their main responsibility and take responsibility to shift it, he adds.

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