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Operational Excellence and Strong Leadership: Lessons from Netflix
Discussing the importance of operational excellence and strong leadership in building a successful business, using Netflix as a prime example despite competition from major players. Also includes insights from sponsors.
On today’s episode, Kyle talks to Hamilton Helmer about the power of being an educator and how it’s helped him improve at strategy and investing, the differences between power and operational excellence, how he formulated his 7 powers, a deep dive into all 7 powers, updated case studies of some of the powers, why barriers are so important when benefits are much easier to find.
IN THIS EPISODE, YOU’LL LEARN:
00:00 - Intro
01:41 - How Hamilton uses his knowledge of strategic consulting to invest in companies with durable competitive advantages.
01:52 - How Joseph Schumpeter has helped shape Hamilton’s strategy on entrepreneurship.
14:00 - Traits of earlier stage businesses with potential for power.
20:25 - How to observe the power of a brand to ensure its advantage isn’t being eaten away.
24:02 - How businesses with switching costs power can keep customers happy while increasing prices.
24:12 - Hamilton’s personal story of the power of Apple’s brand and switching costs.
29:12 - The distinction between power and strategy.
30:46 - The power of cornered resources.
32:50 - Why algorithms are not a cornered resource.
38:01 - Changes in capital availability for private businesses.
And so much more!
Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences.
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