Designers can play a role in improving human rights, says Andrew Keen. A new toolkit was developed by the Gates Foundation to help NGOs solve social problems. "We don't always understand the problems well enough to be able to solve them directly for ourselves," said Keen.
In this podcast interview with Debbie Millman, Tim Brown reviews his career at IDEO, explores the impact of design processes (drawing and storytelling) and discusses his new book, Change By Design.