3min chapter

The Tim Ferriss Show cover image

#534: Michael Dell, Founder of Dell — Early Failures, Battling Carl Icahn, Learning from the Competition, and How to Play Nice But Win

The Tim Ferriss Show

CHAPTER

What Are Some Common Mistakes People Make When Trying to Engage With a Direct Consumer Business Model?

You have been a true pioneer in, i suppose, what all the kids would call d t c these days. I think some of the advance moves are understanding the information advantage that you have with the direct relationship and connection with the customer. You're not going to get those things from the competition as much as you will from a real understanding of what the customer is trying to do.

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