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The Importance of Understanding Your Prospects From the Outside
"We must understand it from the outside before they being prospective client potentially before they can cross the magic threshold with you," he says. "The fluffy stuff is hard to track how you make people feel or how your product makes people feel when they get into your vehicle." 'When we talk about benefits, value statements, do they truly understand the value of that before they go through the process? And then when we talk about crossing that threshold and bringing them in beyond that,' she adds. "'I'll use an example once they're delivering us' That's a lot of what I mean by taking care of do no harm.' You mentioned like taking care ofDoNoHarm. Yeah.