2min chapter

Curious Minds at Work cover image

CM 238: Rob Cross and Karen Dillon on How to Handle Microstress

Curious Minds at Work

CHAPTER

The Resilience Component of High Performers

When high performers have to be reactive, they also handle things in a certain way. They're good at not leaving the room with ambiguity over who's doing what. Part of that involves communication and making sure everyone's on the same page. It's part of the resilience skill that Rob was just talking about to get things done.

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