
4. Finding the Critical Problem: How to Work on The Right Things
The Bootstrapped Founder
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The Transfer of Sas Tech Knowledge From One Field to the Other
When you come from a development background, you know so many things about tools and approaches sol s to problems that are perfectly normal for you. When i showed this kind of stuff to a customer service agent, it was mine blowing to them. And it might actually be mine blowing to some of your listeners, right down in the podcast. You haven't seen this or you haven't encountered it anywhere. So if you felt like this just now, or felt like this at some point in your life while you encountered something that was perfectly clear to others, but not to you, you just witnessed the transfer of t technical knowledge from one field the other. That is why businesses work. It's because
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