How to Ask a Why Question

Emily Chang: Two things to avoid are saying something like, you shouldn't feel that way or you ought to feel this way. Another thing to avoid is asking the question, why would you blank that? Why would you think that? She says giving someone space to kind of walk it all the way out can be helpful before asking a why question. "We don't even always have to ask that question now because we have learned to preface the conversation," she says.