Zom's Virtual Meetings

Sales and customers service software companies are building products that use a i in an attempt to help humans understand and respond to human emotion. However, this has some people concerned. The way we move our faces is often disconnected from the emotions underneath. We don't know any reliable way to read somebody's mind. And it's not necessarily like a hundred% It does or doesn't work. There may be some utility to it, but is average sales person going to be using it correctly?