Zachary: I think that way too many organizations get stuck at the very beginning. The most impactful thing about this is KM is critical, he says. Zachary: We put a lot of energy in the book into talking about return on investment and business value. And so what we've tried to do is explain to people that a lot of things they thought were under one umbrella really fall under KM.
In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation.
Zach and Joe speak about how they got involved in Knowledge Management, their history founding Enterprise Knowledge, and how they decided to write a book about bridging the gap between knowledge management and technology. They also speak about how the book can help anyone understand their organization’s needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and build a system that end users will embrace.
Making Knowledge Management Clickable is now available to purchase on Amazon.
To learn more about Enterprise Knowledge, visit us at: enterprise-knowledge.com.
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