We Have A Meeting cover image

Rory Sutherland: His BEST interview EVER | Ep 127

We Have A Meeting

00:00

Rethinking Consumer Behavior

This chapter explores the complexities of consumer behavior, emphasizing how traditional economic models often misinterpret the purchasing decision process. It critiques current marketing strategies for prioritizing cost-efficiency over genuine customer engagement and discusses the effects of technology on user experience. Through anecdotes and insights from behavioral economics, the chapter highlights the importance of fostering long-term relationships in consumer interactions.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app