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10min chapter
Highlight Reel: Mastering Negotiation with Difficult Personalities
Negotiate Anything
Negotiating with Difficult Personalities
This chapter examines strategies for effectively negotiating with challenging individuals, particularly bullies, by maintaining composure and preparation. It emphasizes the importance of understanding one's bottom line, knowing alternatives, and possibly involving a mediator in contentious situations. Additionally, the chapter introduces the Tit for Tat protocol and underscores the significance of cooperation and coalition building in achieving successful outcomes.
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