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Measuring Cybersecurity Risks: The Relevance of GRC

Cyber Security America

CHAPTER

Understanding Service Delivery and Dealing with Problems in a Cultural Shift

This chapter explores the significance of comprehending service delivery health and strategy, while also addressing the obstacles and issues that arise. It emphasizes the need for a cultural shift towards problem-solving rather than blame, and highlights the detrimental effects of a toxic culture on collaboration and productivity.

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