Navigating Workplace Miscommunication | 3min snip from Business English from All Ears English

Speaker 2
And this is really subtle here. So I want to make sure our listeners kind of perk up their ears. Again, this is what not to do. And we'll explain more at the end of what the feeling is. So, okay. Exactly.
Speaker 1
Okay. I'll start us out. Sorry, I'm behind on this deadline. I'm swamped. Oh,
Speaker 2
nevermind that. We're okay on timing. Right.
Speaker 1
So you can see
Speaker 2
how here you're sort of being dismissive
Speaker 1
about the fact that I'm swamped. And this is very similar to the other role play we did. But because the last thing I said was, I'm swamped. And you say, never mind, or never mind that. It implies that you think it's not a big deal that I'm so busy.
Speaker 2
Yeah, I'm totally misconstruing. I'm trying to say it's okay. But what I'm saying is, I don't really care. Accidentally. And I'm also making you feel like you're alone in your struggle because you're the only one worried about this timing and everyone else is okay on timing. Exactly.
Speaker 1
So if you look at the difference between these two role plays, in the first one, what I had said was, I haven't been able to submit that logo yet. And right after that, you say, never mind that, because I was apologizing. Sorry, I haven't submitted this logo yet. Never mind that. It's not a problem. Just get it to me by the end of the week. And it would be clear to me that you're saying, don't worry about it. Don't be stressed. You haven't caused me inconvenience.
Speaker 2
And it's also just kind of weird to just say that. Never mind that. We're okay on timing, and then walk away. It's strange. You're giving half the picture of information it's weird it's bad leadership right and we can
Speaker 1
see how that it could create confusion right if you don't clarify here i might think you are saying whatever i'm behind the deadline on i was supposed to submit maybe you mean never mind that don't turn it in anymore like don't worry about it it could be confusing So
Speaker 2
like we said, try maybe over explaining at first until you've built a good relationship with your coworker and they understand you. They start to understand what it means when you say certain things, what those things mean. But at first, over explain. Yeah, love
Speaker 1
it. All right. We want to share a recent poll and then we're going to have a fun poll for today's episode as well if you guys listen on spotify you can answer our polls there we want to hear from you and recently we asked do you often have email conversations we were talking about how we have these emails that go back and forth to where it's almost like a spoken conversation yeah
Speaker 2
that was a another nuanced episode oprah what what uh episode was that do we know the number on that episode actually i can find it you share the results and i'll show all right here we go so we had uh let's see 72 of you said yes and 28 of you said no so Aubrey clearly the vast majority are saying yes they do have those quick email conversations yeah and I'm right there
Speaker 1
with you. I have these back and forth conversations all the time on emails. It's rare that in just one or two emails, we fix the problem or we, right. It's often like we have the back and forth. And that was episode 309. Me again, phrases for business email conversations.
Speaker 2
I love that. So make sure that you go and listen to that episode there's a lot there to how to do that conversation as opposed to a more formal email. Okay. Exactly.
Speaker 1
How to start those emails when you've already been going back and forth. You definitely don't want to have like an, a formal greeting every time. Yes.

BE 328: Nevermind! How to Respond to a Coworker’s Mistake

Business English from All Ears English

Remember Everything You Learn from Podcasts