Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast cover image

How to Retain Customers With Email Marketing

Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast

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Do You Have a Customer Research Process?

Most of my clients think that they know their customers really well, especially in the world of saxony commerce. And i use tea technique called jobs to be done to do those interviews. The conversations you are having with your customers is a centred around the product and their needs. I want to do research that centers around the customer and who they are, the way that they think,. how they make purchasing decisions and what matters most to them.

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