Banks Need to Over Invest in Future Skiles

As customers evolve and become increasingly ditaly savy, conof the old conventional banking skills are likely to command lower value. So aditional competence and future fluency will matter more than traditional banking. Research has also shown that things like retention bonuses to attract alent matter less than investments in personal development growth after a murger. I really think banks need to over invest in these future skiles if they are to retain top talent.