Episode 229 - How DTC Brands Sabotage Their Own Success
eCommerce Evolution
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The Cost of Replacing an Agency
There are multiple service providers involved in this forum that could point to multi-year, multi-amounts of clients that have been with them for years. What we forget sometimes is just the old, I don't know, the adage or proverb or it's not a proverb, it's an adage probably, is an upset client that it's not resolved. People tell so many more people than a happy one. Many times it's kind of funny too because I had an Amazon brand tell me one time. He's like, why would I support? I've got competitors in that group. Why would I chime in and talk about how awesome this is working for me?"
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