We believe that the survey was just much, much better than any tool. The way we thought about it was tools can maybe help us catch regressions when the metric is good enough. We kind of piggybacked on the company's HR survey to Glint. It lets us do all sorts of interesting things, like actually break down answers by org, by group, by tenure, by cohort.
Utsav Shah, who leads Platform at Vanta and previously led Developer Effectiveness at Dropbox, shares the story of Dropbox’s journey with measuring developer productivity. Utsav discusses what he learned about both system and survey-based measures, his opinion on the usefulness of common Git metrics, and more.