Introduction

RESOURCES DISCUSSED

• View the written summary of this episode
• Get 1 month of Superhuman on us
• Other things you can steal

FOUR ACTIONABLE TAKEAWAYS

• Do not enter a pilot or a POC without setting clear success criteria with your customer.
• The way that you should present the success criteria is to figure out what matters to your customer.
• Break your accounts and prospects into high-usage and low-usage groups. Coach up your low-usage team, and just ask your high-usage group “How can we get this into the hands of other people.”
• Consolidate your bill for people in different departments and consolidate the team for prospects in the same department.

PATH TO PRESIDENT’S CLUB

• Head of Sales @ Superhuman
• Director of Sales @ Scale AI
• Head of Global Email (SendGrid) Sales & GTM @ Twilio
• Manager, Enterprise Sales @ Twiliio

RESOURCES DISCUSSED

• Join our weekly newsletter
• Things you can steal