Dr. Clara Berridge joins Alex and Emily to talk about the many 'uses' for generative AI in elder care -- from "companionship," to "coaching" like medication reminders and other encouragements toward healthier (and, for insurers, cost-saving) behavior. But these technologies also come with questionable data practices and privacy violations. And as populations grow older on average globally, technology such as chatbots is often used to sidestep real solutions to providing meaningful care, while also playing on ageist and ableist tropes.
Dr. Clara Berridge is an associate professor at the University of Washington’s School of Social Work. Her research focuses explicitly on the policy and ethical implications of digital technology in elder care, and considers things like privacy and surveillance, power, and decision-making about technology use.
References:
Care.Coach's 'Avatar' chat program*
For Older People Who Are Lonely, Is the Solution a Robot Friend?
Care Providers’ Perspectives on the Design of Assistive Persuasive Behaviors for Socially Assistive Robots
Socio-Digital Vulnerability
***Care.Coach's 'Fara' and 'Auger' products, also discussed in this episode, are no longer listed on their site.
Fresh AI Hell:
Apple Intelligence hidden prompts include the command "don't hallucinate"
The US wants to use facial recognition to identify migrant children as they age
Family poisoned after following fake mushroom book
It is a beautiful evening in the neighborhood, and you are a horrible Waymo robotaxi
Dynamic pricing + surveillance hell at the grocery store
Chinese social media's newest trend: imitating AI-generated videos
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Emily
Alex
Music by Toby Menon.
Artwork by Naomi Pleasure-Park.
Production by Christie Taylor.
