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The Neuroscience of Psychological Safety with Dr. Amy Edmondson
Your Brain at Work
The Importance of Interpersonal Climate in Organizational Behavior
As a PhD student in Harvard, I was invited to study medical errors. And what I found was that this whole business of learning from error, as we know, was quite fraught. But then the number one thing that I had not anticipated, but became quite starkly true, was that there were real palpable differences across teams and how willing they were to talk about error.
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