AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Improving Business Processes and Unconventional Career Paths
Learn about identifying and removing bottlenecks and friction points in business processes. Discover how personal experiences and background knowledge can enhance efficiency, and explore unconventional career paths and the influence of business gurus.
In this podcast episode, I had the pleasure of chatting with Jess Birken, a small firm law owner who specializes in helping nonprofits. As someone with an entrepreneurial spirit and a tech-savvy approach, Jess shared her insights on how technology has revolutionized her practice and how others can optimize their own businesses.
One of the key topics we discussed was the use of Airtable, a cloud-based relational database, in Jess's law practice. She explained how she initially began using Airtable to keep track of her content marketing materials, but it quickly evolved into a comprehensive system that runs her entire firm. From client intake and project management to sales pipelines and business development, Airtable serves as the central hub for her practice.
Jess also highlighted the importance of reducing touches, eliminating paper, and automating processes for maximum efficiency. Tools for automated scheduling, ActiveCampaign, and Slack are essential for running a small business successfully. By understanding the parameters of technology and having a supportive inner circle, Jess has achieved her goals and created a thriving law practice that serves her clients' needs.
Tune in to the podcast episode to learn more about Jess's experience and discover how you too can harness the power of technology, like Airtable, to create a more efficient and successful practice.
In this episode, you will hear:
Show Notes
General Resources
Thanks to Our Sponsor
Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.
If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.
Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000).
And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Listen to all your favourite podcasts with AI-powered features
Listen to the best highlights from the podcasts you love and dive into the full episode
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
Listen to all your favourite podcasts with AI-powered features
Listen to the best highlights from the podcasts you love and dive into the full episode