Marilee Lloyd - The Blueprint Of A Thriving Workplace: Integrating Design With Strategy
People Strategy Forum
00:00
Creating Magic: Intertwining Employee and Customer Experiences
This chapter delves into how organizations can craft enchanting experiences for both employees and customers, with Disney serving as a key example. It underscores the significance of merging the distinct experiences of visitors and workers to enhance engagement and promote a sense of wonder.
Transcript
Play full episode
