The Service Model and the Decline of Collective Action

I think it's really easy to be completely uncritical of the way that unions function right now. Because again, if the current model didn't exist there wouldn't be any calls for collective action in the sort of conditions that we're in today. And I don't know how exactly well whether the storm is going to go down or not. It doesn't become that unless you have a really high level of participation and then also like a systemic effort to make sure everyone's involved.