How Do You Work With Customer-Facing Teams in Product Discovery?
Fearless Product Leadership
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Product Development - How to Engage the Customer Facing Teams in Product Development
Ven neell: Tapping into customer facing teams is critically important for product managers. He set up an event that we called the big pitch, a week long accelerator to bet customer needs and how to solve them using product discovery and validation methods. Ven Neell: We found this event to be really, really successful. They enjoyed e pitching teir ideas. And it gave them an understanding of what we go through as a product team.
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