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7min chapter
TOMS: Blake Mycoskie (2019)
How I Built This with Guy Raz
Stepping Back and Returning to TOMS
The speaker discusses their decision to step back from TOMS due to corporate and bureaucratic changes, and how they eventually returned with renewed energy and a focus on making a positive impact. They also explore TOMS as a movement, addressing customer engagement, criticisms, and the pioneering buy one, give one model.
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