2min chapter

Decoder with Nilay Patel cover image

The surprisingly complex business of toys, with Hasbro CEO Chris Cocks

Decoder with Nilay Patel

CHAPTER

The Power of Social Media to Track Product Performance

We do tens of thousands of play tests per year with consumers. We have fairly sophisticated proprietary market research, like attitude usage and awareness studies that help us track the performance of an upcoming film. And we're able to ingest all that together to kind of start building a composite of what's working and what's not working across a brand or across a toy or across a game. That's incredible. I never thought about how much testing must do in an individual toy to see if it's a success. It's a lot. Chris will address the criticism that Hasbro is over monetizing magic the gathering.

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