How to Structure Your Product Thinking by Booking.com Sr PM
The Product Podcast
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The Five Steps to a Better Customer Experience
We want to focus on outcomes over out and this is a crave that explains why. We will know if we've achieved our outcome by testing a hypothesis and seen a metric change. So i'll talt you rough the five steps now that will help us get to this point. And then we'll reflect on this sentence and see if you guids are confident in being ov to do thes....
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