Traffic Patrol and Performance Based Pay

Josh: I can combine traffic cop and performance based pay in this little real life scenario that we went through 16 years ago with CentraTel. The system is based on my business CentraTel, which is kind of a private 911 emergency answering service. Josh: We developed a method whereby we could take a very subjective thing, the quality of a phone call and turn it into an objective thing that could be measured. And hopefully these three techniques are ones you can use today in your business and actually get some results.