EP #94 - Peter Käser: Disrupting Swiss E-commerce
Swisspreneur Show
00:00
Net Promoter Score - Is It So Important?
The net promoter score is a way of gauging how well you're doing with your customers. You focus on this customer centricity and custumer happiness by constantly, morytorrent money, toring your net promoter score. We basically ask every customer who bought glasses with us, so would you recommend yow to a friend? And i think, quite luckily, we still do a good job there,. A lot of people are superhappy with experience....
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